The Accountable Manager™
The Accountable Manager™ : This program was designed by Lee Hecht Harrison to build up Leader capability in 3 areas including Accountable to Myself, Accountable to My Team and Accountable to My Organization.
The Accountable Manager™ Program Overview
Making the transition from individual contributor to a manager can be a daunting challenge. Unfortunately, many new managers struggle to make this transition. In fact, nearly 60% of all managers underperform during their first two years, leading to performance gaps and employee turnover across the entire frontline. However it’s clear today that frontline managers matter more than ever. Their day-to-day performance impacts customer relationships and engagement of employees. To drive the performance of frontline managers, organizations need to support new candidates as they transition into their role, while also ensuring existing managers continue to develop the skills that will drive success.
Our clients were telling us that the market did not have a scalable solution built off of reputable thought leadership for new and existing front-line managers. In response to this need we created The Accountable Manager™, a management fundamentals training program that equips new managers with the mindset and skills needed to not only lead, but lead with greater accountability.
The program is organized around three building blocks to drive accountability at the personal, team and organizational level.